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Katz Coffee
2400 Karbach Street
Houston, TX 77092

Early Bird registration pricing available until October 11.

Hotel Accommodations
Sheraton Houston Brookhollow
3000 North Loop West
Houston, TX 77092

Discounted hotel rates available until October 11.


Early Bird pricing available until October 4, 2019.

Coffee Technicians Guild & SCA Member: Early Bird $450 | Regular $500

Non-Member: Early Bird $500 | Regular $550

For information on joining the Coffee Technicians Guild review the benefits here. If you are employed at a member company, you may be eligible for a complimentary individual membership that you can use to receive guild pricing. Read more about it here, and contact membership@sca.coffee with any questions. 

Price includes: Meals per schedule and access to workshops/lectures per registration selection. 

Price does not include: Airfare, hotel accommodation, alcohol or personal expenses.

DISCLAIMERS: All prices are per person. Registration is nonrefundable.  Payment must be made online. CTG Summit attendees may not market their product or services at this event.  All reservations are assigned by SCA and based on your registration price selection. Sponsors and press must be approved to register.  Attendees must be 18 years old to attend.

Pricing & Options

Schedule of Events

Friday, November 1

  • 5:00pm – Welcome Reception & Badge Pick Up & Team Challenge #1: Coffee Trivia

Saturday, November 2

  • 8:00am - Coffee & Registration
  • 8:30am - Welcome
  • 8:30am - 5:30pm – Coffee Technicians Program: Foundations and Coffee Technicians Program Intermediate Day 1
  • 9:00am - 11:00am – Session #1
  • 11:15am - 12:15pm – Panel: The Realities of Operating a Service Company
  • 12:30pm - 1:30pm – Lunch
  • 1:30pm - 2:00pm – Team Challenge #2: Missing Parts
  • 2:00pm - 4:00pm - Session #2
  • 6:00pm - Dinner & Team Challenge #3

Sunday, November 3

  • 8:00am – Coffee
  • 8:30am – 5:30pm Coffee Technicians Program: Hydraulic Foundations & Coffee Technicians Intermediate Day 2
  • 9:00am - 11:00am – Session #3
  • 12:00pm - 1:15pm – Lunch
  • 1:30pm - 3:30pm – Session #4
  • 3:45pm - 4:45pm – Gearhead Demonstration
  • 5:00pm - 6:00pm – Closing Session & Team Awards


Coffee Technician Skills Program

Electrical Foundation (beta)

This introductory course covers key concepts of coffee machine electrical systems and certain skills required to safely apply this knowledge. At the end of the course, the learner will be able to identify various electrical components and describe circuits found in common coffee machines. This includes circuits in equipment such as espresso machines, batch brewers and grinders. Students will be able to state and describe the fundamental theories and characteristics of electricity. Participants will be introduced to electrical testing tools and get interactive experience with measuring voltage and continuity. The students will demonstrate successful placement of a cord cap and safe connection of a coffee machine to an electrical supply.

*This course is being offered in beta form and is limited to the first six registrants. Please do not register for this course if you have a mastery of the skills listed in the description. Participants will be asked to give extensive feedback regarding the course and assessments. In return, participants will be not be charged the typical certificate administration fee.

Hydraulics Foundation

The Hydraulics Foundation course is designed to introduce participants to water’s path through coffee machines. The course will give students the fundamental knowledge and skill they need to identify, remove and replace common hydraulic components. Students learn about standard fittings and food-safe supply lines to use when connecting a coffee machine to a water supply line. The course will also cover fundamentals of thermodynamics and temperature relationships. The course includes a written and practical assessment. It is important to note that this course is designed for beginners with little knowledge of hydraulics in coffee machines and is not a mandatory prerequisite for higher levels of the Coffee Technician Skills Program Hydraulics module. Those who can identify hydraulic components and describe various types of hydraulic circuits should consider the Hydraulics Intermediate Course (beta).

Hydraulics Intermediate (beta)

This 2-day course builds on the foundational concepts of coffee machine hydraulics and the practical skills required to apply this knowledge. Upon successfully completing this course, the learner will be able to safely remove and replace hydraulic components; state common failures of these components; discuss the impact of water chemistry on the operational integrity of a machine; describe the variations of hydraulic circuits within the categories of mutli-boiler and heat exchange espresso machines; exercise proper safety procedures when working with live equipment; and participate in basic troubleshooting of common failures. Students will get hands-on experience with common preventive maintenance and installation tasks.

*This course is being offered in beta form and is limited to the first six registrants. Please do not register for this course if you have a mastery of the skills listed in the description. Participants will be asked to give extensive feedback regarding the course and assessments. In return, participants will be not be charged the typical certificate administration fee.


Flat vs Cone: The Effect of Basket Geometry on the Sensory Quality and Consumer Acceptance of Drip Brewed Coffee

Hear from a researcher at the University of California, Davis, regarding their recent look into the impact of brew-basket geometry. Through discrimination tests, descriptive analysis, consumer tests, and the measurement of total dissolved solids (TDS), the research team evaluated the two basic shapes of brew baskets: semi-conical and flat-bottom. The project focused on the sensory experience of, and customer response to, drip brewed coffee when extracted in both baskets. The tests also included comparing the two shapes when paired with different roast profiles and grind size. Learn how their results compare to their hypothesis, and how this information might be useful in the specialty coffee industry.

Panel: The Realities of Operating A Service Company

During this general session, hear from four owners of coffee equipment service companies as they share their insights on the realities of growing a business in the coffee industry. Panelists will discuss common hurdles in launching and maintaining their operations, share thoughts on important areas of focus, give their opinion on the importance of certifications, and answer questions from the audience.

Practical Translation of Electrical Technologies

As a beverage, coffee is a catalyst known for bringing together different types of people. Likewise, coffee technology aggregates the use of diverse electrical and communication systems from around the globe, as well as parallel industries. This lecture provides context for the technician’s work by exploring both the commonalities and distinctions between the coffee service industry and other vocations such as HVAC service, automotive repair, and aviation maintenance. Topics covered will include an overview of the types of electricity, equipment, communication modes, components, and environments with which coffee technicians must interact; and how they relate to other comparable industries.

Service Call 911

As the first responders to many coffee-equipment emergencies, effective technicians need to have a purposeful strategy when applying their troubleshooting skills. What are the first questions to ask upon arrival? What are the usual suspects that should be ruled out early in the process? How does a technician prioritize multiple projects for the same customer? This interactive class will explore a framework for structuring each call in a way that saves time and frustration for both the technician and the customer. Participants will also discuss methods for building a mental library of successful techniques from each service experience.


A Curated History of Espresso Machines

In relation to human history, espresso is still a relatively recent development. Within this short period of time, the espresso machine has had a significant impact on the way that many cultures define and enjoy coffee. Understanding the catalyst for this beverage phenomenon and the context surrounding the technological developments of the past 100-plus years can help frame the way that service providers talk about and service equipment. This session will outline the genesis of the espresso machine as conceived by Moriondo, and then realized by Bezzera, with a look into its technical features and operation. Participants will explore the products of the last century through the parallel lenses of both technological innovation and style, including a look at the early use of column boiler machines; the move toward horizontal boiler machines; the impact of industrialization and the water pump; the incorporation of electronics; and the birth of the Leva. Notable technical drawings and vintage machines will be on display, featuring two units on loan from MUMAC in Milan, Italy.

Espresso Grinder Technology & Repair

Stay in tune with some of the latest technology being utilized in the espresso grinder market. In this session, participants will get an in-depth review of common repair procedures and preventive maintenance for up to four different brands of espresso grinders from manufacturer representatives.

Using Reverse Osmosis with Coffee Machines

This workshop focuses on the appropriate role that reverse osmosis (RO) water treatment systems can play in the performance and longevity of coffee equipment. Following a brief review of water chemistry, participants will learn about the mechanical operation, installation and maintenance of common RO systems. This interactive session will also challenge participants to employ water analysis methods and quantitative computation to properly dial in a system to best fit the customer's unique needs. The session will also discuss the situation where RO systems may, or may not, be the right treatment option.

Water & Coffee: Managing the Relationship with Coffee and Machines

Water is one of the most important factors in producing a good cup of coffee. It is both an ingredient and a tool for extraction. This workshop starts with a brief explanation of the chemistry and content of water, then teaches attendees how to analyze, aim and choose the appropriate treatment for the available water. The session will include information from the recently released SCA Water Quality Handbook, and will include a sensory experience with the same coffee brewed with different water profiles.


Are you interested in volunteering as an Instructor or Lecture Lead at Summit?

General Volunteer Opportunities

Set-up and tear-down positions are available at CTG Summit Houston from November 1-3, 2019. Please click on the link below to select your desired volunteer shifts.

Partnership opportunities are available for this year’s CTG Summit in Houston. If you’re interested in partnering with us please contact katyg@sca.coffee.



Official Title Sponsor

Scholarship Sponsors