Businesses Respond to COVID-19: Kurt Benedict, Last Man

Businesses Respond to COVID-19: Kurt Benedict, Last Man

By Hylan Joseph

I asked Kurt to be a part of this project because he is a small business owner and operations his size are the most affected by this. My personal story with Kurt is interesting, while at Expo in Boston, he cornered me to offer some input on how the guild was going. The conversation resulted in me saying if you want to see the guild do better, then sign up, help out, and see how we do things. Kurt did just that. He has been a key member of several of our committee and his input with the contact group is invaluable.

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Coffee Technicians Guild Extended Storage Procedure Checklist

Coffee Technicians Guild Extended Storage Procedure Checklist

In response to all the cafes temporarily shutting down during the COVID-19 Pandemic, we've developed a checklist for espresso and drip coffee equipment storage procedures. With it, you can help reduce damage, idling costs, and startup delays on reopening, as well as understand what to ask for when contacting your technician for help on reopening.

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Businesses Respond to COVID-19: Mark Robey, EspressoTech Service Company

Businesses Respond to COVID-19: Mark Robey, EspressoTech Service Company

By Hylan Joseph

I asked Mark Robey to participate in the COVID interview project because of his interesting perspective in his business working with both local and national technicians. Mark – and his company, EspressoTech Service – has been involved with the Coffee Technicians Guild for over three years. He has a keen sense of the direction of our business and where it may head with the pandemic.

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Now Available: Community-Contributed COVID-19 Database

Now Available: Community-Contributed COVID-19 Database

The SCA has put together a living database to collect some of the many resources being shared by our community across social media and from business to business as we look for answers on how to manage the rapidly evolving situation.

Our hope is that this database will act as a searchable, filterable list of locally-offered programs and resources that may be of assistance to others in a volatile moment for our communities—a visible, living reminder that we’re all in this together.

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Our Community Responds: Advice for Field Technicians in the Midst of COVID-19

Our Community Responds: Advice for Field Technicians in the Midst of COVID-19

The staff and leadership of the Specialty Coffee Association and affiliated guilds are carefully monitoring developments related to the ongoing COVID-19 (novel coronavirus) outbreak to understand its potential impact on our global community and activities. This blog post is part of a series of articles and other content written by members of our community, reflecting on the current COVID-19 pandemic and how it’s affecting their work and livelihoods.

By Sharla Holladay

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