Businesses Respond to COVID-19: Tammy Baiz, Solution Espresso Services
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Hylan Joseph interviews Tammy Baiz of Solution Espresso Services in response to the COVID-19 pandemic.
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June 1 Webinar: A Look Inside the CTG Extended Storage Procedure Checklist
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Update June 17, 2020: Thank you to everyone who attended the webinar one June 1. This post has been updated with the recording.
Read MoreBusinesses Respond to COVID-19: Will La Hara, Sanremo Coffee Machines USA
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Hylan Joseph interviews Will La Hara of Sanremo Coffee Machines USA in response to the COVID-19 pandemic.
Read MoreMeet Stuart Ritson, BG Past Chair, In Conversation with Hylan Joseph
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Hylan Joseph talks to Stuart Ritson in this CTG-BG collaborative interview.
Read MoreAST Applications Now Being Accepted for the Coffee Technicians Program Through May 25, 2020
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We are excited to launch the second round of the official application process for qualified professionals interested in becoming an Authorized SCA Trainer (AST) for the Coffee Technicians Program.
Applications will be accepted through May 25, 2020 at 3 pm PDT.
Read MoreBusinesses Respond to COVID-19: Robert Myers, Highwire Coffee
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By Hylan Joseph
Robert’s perspective as a roaster and supporter of barista culture is important. I wanted to see what he is doing to hold things together with his business and team during this crisis
Read MoreMay 7 Webinar: Become an Authorized SCA Trainer for the New Coffee Technicians Program
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Recording Now Available
Read MoreBusinesses Respond to COVID-19: Kurt Benedict, Last Man
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By Hylan Joseph
I asked Kurt to be a part of this project because he is a small business owner and operations his size are the most affected by this. My personal story with Kurt is interesting, while at Expo in Boston, he cornered me to offer some input on how the guild was going. The conversation resulted in me saying if you want to see the guild do better, then sign up, help out, and see how we do things. Kurt did just that. He has been a key member of several of our committee and his input with the contact group is invaluable.
Read MoreCoffee Technicians Guild Extended Storage Procedure Checklist
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In response to all the cafes temporarily shutting down during the COVID-19 Pandemic, we've developed a checklist for espresso and drip coffee equipment storage procedures. With it, you can help reduce damage, idling costs, and startup delays on reopening, as well as understand what to ask for when contacting your technician for help on reopening.
Read MoreOpinion: Why – and How! – We Should Learn to Work on Roasters
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By Arno Holschuch
There is no emergency in the world of specialty coffee like a roaster emergency.
Read MoreSurviving Inclement Times in The Service Industry
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By Kurt Benedict
Do you own or run your own commercial service company? Or, are you just starting out on your own? One of the things many of us have to overcome on a regular basis is our slow times.
Read MoreMember Spotlight: An Interview with Terry Ziniewicz
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By Hylan Joseph
It’s rare for me to find someone who has been in coffee as long or longer than me. Terry Z’s name has come up since the beginning of the Coffee Technicians Guild. He is a true craftsman. He is one of the most highly-regarded tech voices in our industry. It was a real honor speaking to him.
Read MoreWomen in Coffee: An Interview with Sadie Heim
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Sadie Heim is the Senior Equipment Technician at Starbucks. Learn more about her and her work in her interview with Hylan Joseph.
Read MoreCTG Content Committee Spotlight: Nick Terry
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Nick Terry is the editor for the CTG Content Committee. Each month, our group scrawls out our pieces, and Nick turns them into well-crafted articles that make us look like we understand proper grammar. Nick is also Technical Director at Thermoplan USA. Over the last year, he has been working on the rollout for the Mastrena 2. These kinds of projects are starting to occur more often in our industry. I was curious about how the project worked for Nick and could he offer any pointers to our members.
Read MoreBusinesses Respond to COVID-19: Mark Robey, EspressoTech Service Company
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By Hylan Joseph
I asked Mark Robey to participate in the COVID interview project because of his interesting perspective in his business working with both local and national technicians. Mark – and his company, EspressoTech Service – has been involved with the Coffee Technicians Guild for over three years. He has a keen sense of the direction of our business and where it may head with the pandemic.
Read MoreBusinesses Respond to COVID-19: Homer Chaney, Venturi Coffee Works
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Homer Chaney owns Venturi Coffee Works based out of the Nashville, TN area.
Read MoreWebinar: Adapting to Our Changing Business Environment with COVID-19
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Update April 20, 2020: Thank you to everyone who joined us for this special webinar. The recording is now available.
Read MoreBusinesses Respond to COVID-19: Sharla Holladay, Best Beverage Equipment Service
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In the first entry in the new “Businesses Respond to COVID-19” series, Hylan Joseph interview Sharla Holladay of Best Beverage Equipment Service about how the pandemic is affecting her professional and personal life.
Read MoreAsk an Expert: Mental Health and Stress
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Join us on Friday, March 27, at 8 am PDT / 3 pm GMT for a webinar with licensed marriage and family therapist and self-care coach Courtney Muir and representatives of all three guilds.
Update Mach 27: Recording now available.
Read MoreOur Community Responds: A Letter from the Chair of the Coffee Technicians Guild
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In his monthly member update, Hylan Joseph reflects on the current COVID-19 situation, urging us to come together as a community, check in on our friends, family, and fellow technicians, and, of course, to wash our hands.
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