Interested in educating your customers in total equipment care? In this episode, Maria Cleaveland, Director of Sales, North America at Urnex, shares the essentials of equipment cleaning and maintenance. Maria will dive into the chemistry and form factors for each category of equipment and give you the knowledge you need to gain confidence in steering customers from common pitfalls.
Read MoreIn this episode of Ask an Expert, Hylan Joseph and Clinton Hodnett are joined by Scott Manley to cover the basics of chlorides and chloramines and how to test for them. An important topic for all coffee professionals!
Read MoreChristopher Brown looks back on his first year as a coffee technician, moving states, and adapting during the pandemic, and shares a few thoughts on what every first-time tech should know.
Read MoreGrab a pencil and pad of paper and of course a cup of coffee. We’re going to take a deep dive into Ohm’s Law and its implications for coffee technicians.
Read MoreWe gazed into the machine, looking at blinking lights, wires, and the temperature probes. I noticed the black box that had been glued to the frame.
“What’s that?” I asked.
“Not sure,” my coworker said. “Let’s not touch it.”
And so we didn’t.
Read MoreWe’re kicking off a brand new, regular column—over the next three months, the blog will feature two interviews per month of café workers who chose to change their career and migrate to be a tech. Stay tuned!
Read MoreAn Interview with Frank Freeman by Hylan Joseph. Learn how Frank went from working as an EMT and firefighter to barista — by accident!
Read MoreHylan Joseph sits down (virtually) with Madeleine Longoria Garcia, Educator & Espresso Technician at Pacific Coffee Research, the Community Coordinator for the SCA’s US Chapter, and Licensed Q Arabica Grader.
Read MoreIn this episode, Hylan Joseph interviews Linda Tanaka of 9 Bar Coffee, Frank Freeman of Htech Services, and Clinton Hodnett of Connected Coffee Solution. Linda, Frank, and Clinton will share their experiences making the move from working as baristas to coffee technicians.
Read MoreOur Ask an Expert webinar/ video series is back! Last year’s series received an overwhelmingly positive response from the coffee community, so we're excited to kick off 2021 with a second season of educational sessions for coffee techs everywhere.
Read MoreAre you a coffee professional just starting your career as a coffee technician? Maybe you’re a coffee tech with many years of experience but love to learn from others. Subscribe to our YouTube channel now and stream the CTG’s 8-part series, Ask an Expert, where we speak to novice and experienced coffee tech professionals.
Read MoreIt’s official! The 2020 Coffee Technicians Guild slate selection process has come to an end. CTG members have confirmed the slate of six professionals put forward by the CTG Elections Committee and presented to members on November 5.
Read MoreThis month, the Coffee Technicians Guild welcomes our new site sponsor, Sanremo Coffee Machines USA. Sanremo produces hand built coffee machines designed to make outstanding coffee easy. Thank you to Sanremo USA for supporting the work of the CTG.
Read MoreHylan Joseph and Marty Roe tell you everything there is to know about refurbishing coffee machines. Register now to take part in the live session and ask Hylan and Marty all of your burning questions about machine refurb.
Read MoreHylan Joseph speaks to Chris Brown, Regional Technician at Counter Culture Coffee DC, about his first year as a coffee technician. Chris will share the mistakes he made and share tips and tricks he learned during his first year. Interested in becoming a technician? Join this live session (with Q&A) to learn about creating inventory and managing pars, building an understanding of equipment, and establishing yourself with new customers in a new region.
Read MoreClinton Hodnett and Scott Manley speak about the definition of water hardness used in determining water quality for specialty coffee. Learn about the equipment used to measure grains per gallon (GPG), how to test for and document results, and how to interpret test results for equipment maintenance and coffee extraction. Join the live session to take part in the Q&A session.
Read MoreHylan Joseph and Michael Teahan will tell you everything you should know about temperature in espresso machines: how we control temperature, the challenges of maintaining it, how different machines approach it and just how important temperature precision is to quality in the cup.
Read MoreKaleb Leach and Kurt Benedict will explain how new technicians should approach a service call. Kurt will cover some basic steps for collecting information, dispatching the right techs in your company, pre-diagnosing problems before dispatching a technician, verifying parts on vehicle (know your vehicle), and attitude with the customer and their employees.
Read MoreJoin us for episode #3 of our Ask An Expert series: Hylan Joseph, Rachel Shulman, and Anthony Ragler will discuss how they went from working as baristas to technicians.
Read MoreToday, it is my pleasure to present the slate of candidates for the 2020 CTG Leadership Council. The CTG Elections Committee has put forward a list of six professionals after an extensive interview process with the elections committee.
Read MoreCoffee Technicians Guild
The Coffee Technicians Guild is a guild of the Specialty Coffee Association. The SCA is a non-profit organization, exempt from tax under IRC 501(c)(6) and organized under the laws of California as a mutual benefit corporation.
