Ask the Pros Episode #24: Best Practices; Dispatching and Customer Communications
/ Specialty Coffee AssociationUpdate: Episode #24 recorded on Friday, July 30.
Join us live for Episode #24 on Friday, July 30.
This week on Ask The Pros we're discussing dispatching and customer communications. Want to keep your customer happy? Our panel will talk about how to set up your dispatch and service tech communication system. Learn how to avoid pitfalls and deliver a solid customer service experience.
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Powered by the Coffee Technicians Program
Interested in developing your skills as a coffee technician? Check out the Coffee Technicians Program, an education program for new and experienced technicians alike. Available at the foundation, intermediate, and professional levels, the Coffee Technicians Program consists of six modules: coffee machines, hydraulics, electrical, water & preventative maintenance, operations management, and coffee preparation. 🛠 Learn more at sca.coffee/coffeetech.
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